EMPERIO Marketing & Strategy Lab
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Segmentation and targeting

Choose an audience you can reach and serve profitably.

Quick learn

A fictional meal-prep company in Pune has capacity for one pilot. It can reach 2,000 office commuters or 8,000 students. Commuters convert at 8% and contribute ₹250 per order. Students convert at 3% and contribute ₹100.

Deep dive

Segment by a need or behaviour that changes the marketing decision. Then compare reachable demand, fit, economics and operational constraints. A broad demographic may hide customers with very different purchase occasions.

Worked decision

When the decision changes

If campus distribution cuts costs and student contribution rises to ₹180, the student pilot yields ₹43,200. Test access and actual conversion before committing.

Apply it

Which audience should the company pilot at the original assumptions?

Source and further reading

American Marketing Association · Definition of marketing

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